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Third-party links
Throughout our website we may link to other websites owned and operated by certain trusted third parties. These other third party websites may also gather information about you in accordance with their own separate privacy polices. For privacy information relating to these other third party websites, please consult their privacy policies as appropriate.
We take your privacy very seriously. Please read this Privacy Policy carefully as it contains important information on who we are and how and why we collect, store, use and share your personal data. It also explains your rights in relation to your personal data and how to contact us or supervisory authorities in the event you have a complaint.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR).
Key terms
It would be helpful to start by explaining some key terms used in this policy:
We, us, our |
Alexander & Co Solicitors LLP |
Personal data |
Any information relating to an identified or identifiable individual |
Special category personal data |
Personal data revealing racial or ethnic origin, political opinions, religious beliefs, philosophical beliefs or trade union membership Genetic and biometric data (when processed to uniquely identify an individual) Data concerning health, sex life or sexual orientation |
Data subject |
The individual who the personal data relates to |
Personal data we collect about you
The table below sets out the personal data we will or may collect in the course of providing legal services.
Personal data we will collect |
Personal data we may collect depending on why you have instructed us |
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Your name, address and telephone number Information to enable us to check and verify your identity, e.g. your date of birth or passport details Electronic contact details, e.g. your email address and mobile phone number Information relating to the matter in which you are seeking our advice or representation Your financial details so far as relevant to your instructions, e.g. the source of your funds if you are instructing on a purchase transaction
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Your National Insurance and tax details Your bank and/or building society details Details of your spouse/partner and dependants or other family members, e.g. if you instruct us on a family matter or a will Your employment status and details including salary and benefits, e.g. if you instruct us on a matter related to your employment or in which your employment status or income is relevant Details of your pension arrangements, e.g. if you instruct us in relation to financial arrangements following breakdown of a relationship Your employment records including, where relevant, records relating to sickness and attendance, performance, disciplinary, conduct and grievances (including relevant special category personal data), e.g. if you instruct us on a matter related to your employment or in which your employment records are relevant Your racial or ethnic origin, gender and sexual orientation, religious or similar beliefs, e.g. if you instruct us on a discrimination claim Your medical records, e.g. if we are acting for you in a personal injury claim |
We collect and use this personal data to provide legal services. If you do not provide personal data we ask for, it may delay or prevent us from providing those services.
How your personal data is collected
We collect most of this information from you. However, we may also collect information:
How and why we use your personal data
Under data protection law, we can only use your personal data if we have a proper reason, e.g.:
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests.
The table below explains what we use your personal data for and why:
Where we process special category personal data, we will also ensure we are permitted to do so under data protection laws, e.g.:
Marketing
We may use your personal data to send you updates (by email, telephone or post) about legal developments that might be of interest to you and/or information about our services.
We have a legitimate interest in using your personal data for promotional purposes (see above 'How and why we use your personal data'). This means we do not usually need your consent to send you marketing information. However, where consent is needed, we will ask for this consent separately and clearly.
We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes.
You have the right to opt out of receiving promotional communications at any time by:
We may ask you to confirm or update your marketing preferences if you instruct us to provide further services in the future, or if there are changes in the law, regulation, or the structure of our business.
Who we share your personal data with
We routinely share personal data with:
We only allow our service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.
We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.
Where your personal data is held
Information may be held at our offices and those of our service providers, representatives and agents as described above (see 'Who we share your personal data with').
How long your personal data will be kept
We will keep your personal data while we are providing services to you. Thereafter, we will keep your personal data for as long as is necessary:
We will not retain your data for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of data.
Transferring your personal data out of the UK
To deliver services to you, it may sometimes be necessary for us to share your personal data outside the UK, e.g.:
Under data protection law, we can only transfer your personal data to a country or international organisation outside the UK where:
These are explained below.
Adequacy decision
We may transfer your personal data to certain countries, on the basis of an adequacy decision. These include:
The list of countries that benefit from adequacy decisions will change from time to time. We will always seek to rely on an adequacy decision, where one exists.
Other countries we are likely to transfer personal data to do not have the benefit of an adequacy decision. This does not necessarily mean they provide poor protection for personal data, but we must look at alternative grounds for transferring the personal data, such as ensuring appropriate safeguards are in place or relying on an exception, as explained below.
Transfers with appropriate safeguards
Where there is no adequacy decision, we may transfer your personal data to another country if we are satisfied the transfer complies with data protection law, appropriate safeguards are in place, and enforceable rights and effective legal remedies are available for data subjects.
The safeguards will usually include using legally-approved standard data protection contract clauses.
Transfers under an exception
In the absence of an adequacy decision or appropriate safeguards, we may transfer personal data to a third country or international organisation where an exception applies under data protection law, e.g.:
We may also transfer information for the purpose of our compelling legitimate interests, so long as those interests are not overridden by your interests, rights and freedoms. Specific conditions apply to such transfers and we will provide relevant information if and when we seek to transfer your personal data on this ground.
Your rights
You have the following rights, which you can exercise free of charge:
Access |
The right to be provided with a copy of your personal data |
Rectification |
The right to require us to correct any mistakes in your personal data |
To be forgotten |
The right to require us to delete your personal data—in certain situations |
Restriction of processing |
The right to require us to restrict processing of your personal data—in certain circumstances, e.g. if you contest the accuracy of the data |
Data portability |
The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations |
To object |
The right to object: —at any time to your personal data being processed for direct marketing; —in certain other situations to our continued processing of your personal data, e.g. processing carried out for the purpose of our legitimate interests. |
For further information on each of those rights, including the circumstances in which they apply, please contact us or visit https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
If you would like to exercise any of those rights, please:
Keeping your personal data secure
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
Please contact us if you have any query or concern about our use of your information (see below 'How to contact us'). We hope we will be able to resolve any issues you may have.
You also have the right to lodge a complaint with the Information Commissioner. The Information Commissioner may be contacted at https://ico.org.uk/make-a-complaint/ or by telephone: 0303 123 1113.
Changes to this Privacy Policy
We may change this Privacy Policy from time to time, when we do we will inform you via email of post.
How to contact us
You can contact us by post, email or telephone if you have any questions about this Privacy Policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
Our contact details are shown below:
Our contact details |
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Post: Alexander & Co Solicitors LLP, 56 Friar Gate, Derby DE1 1DF Email: enquiries@AandCo.co.uk Telephone: 01332 600005 |
This version of our privacy policy was published 21 December 2021